Complaint about the treatment result
Thank you for your honest feedback, and we're sorry the result didn't meet expectations. Your satisfaction matters to us — please get in touch and we'll book a consultation to find the best solution together.
Valundis · Leeds
In the beauty industry a review is your best advertising — and the fastest way to lose a client. Valundis collects your salon's reviews, shows topic trends, and suggests replies that build trust.
By the numbers
The top beauty salons in Leeds average 4.9★ across ~7 297 Google reviews. Below are the themes that come up most often in them.
Most common complaints
Sound familiar? Valundis groups your reviews by topic so you can see at a glance what's really hurting your rating — instead of reading hundreds of reviews by hand.
Ready-made replies
Copy, tweak, and reply calmly. Valundis generates replies like these automatically for every review you get — in the customer's language.
Thank you for your honest feedback, and we're sorry the result didn't meet expectations. Your satisfaction matters to us — please get in touch and we'll book a consultation to find the best solution together.
Thank you for raising this — hygiene is an absolute priority for us. All tools are sterilised to procedure and single-use items are replaced for every client. We'd be glad to show you around the back and put any concerns to rest.
How it works
Or just the business name and city. We resolve it via the official Google Places API.
Up to five recent Google reviews, analysed by topic and sentiment, plus a sample AI-drafted reply.
Claiming unlocks your entire review history and true rating — not just five. From then on Rating Guard checks your reviews every hour, protecting you from fake-review attacks.
FAQ
Valundis is an AI tool that analyses your Google reviews, drafts a reply to every tough one in the customer's language, and watches around the clock for fake-review attacks.
No. Paste your Google Maps URL or business name and see a sample analysis and reply in about 60 seconds — no signup required.
No — you stay in control. Valundis drafts the reply; you review it, adjust it, and post it yourself. Nothing is sent without your approval.
Valundis drafts each reply in the reviewer's own language, so you can respond correctly to every customer — whatever language they wrote in.
There's a free demo with no signup. Paid plans unlock your full review history and around-the-clock Rating Guard — see the pricing page for current plans.
See also