Valundis · San Francisco

Review management for hotels in San Francisco

Guests judge a hotel by its reviews long before they see the room. Valundis monitors your property's reviews, alerts you to fake-review attacks, and drafts gracious replies in the guest's own language.

We'll pull your latest public reviews and show a sample reply. No signup required.

By the numbers

Reviews for hotels in San Francisco — by the numbers

The top hotels in San Francisco average 4.0★ across ~71 594 Google reviews. Below are the themes that come up most often in them.

Most common complaints

The most common review complaints for hotels

Sound familiar? Valundis groups your reviews by topic so you can see at a glance what's really hurting your rating — instead of reading hundreds of reviews by hand.

  • Room cleanliness below what was expected
  • Noise and thin walls between rooms
  • Breakfast that fell short of the listing
  • A long wait to check in at the front desk
  • Listing photos that didn't match the actual room

Ready-made replies

Reply templates for tough reviews

Copy, tweak, and reply with a level head. Valundis writes replies like these automatically for every review you get — in the customer's language.

Complaint about cleanliness

Thank you for the review, and we're very sorry the room fell short of our standards. This matters to us — we've raised it with our housekeeping lead and we're reviewing our process. Please reach out; we'd like to make your next stay right.

Complaint about noise

Thanks for letting us know. We know how much a good night's sleep matters, and we're sorry for the disturbance. On your next stay we'd be glad to put you in a quieter part of the property — just reach out to the front desk.

How it works

Three steps. No signup for the demo.

  1. 1Paste your Google Maps URL

    Or just the business name and city. We resolve it through the official Google Places API.

  2. 2See a sample of your reviews analyzed

    Up to five recent Google reviews, analyzed by topic and sentiment, plus a sample AI-drafted reply.

  3. 3Claim the listing and see your full history

    Claiming unlocks your entire review history and true rating — not just five. From then on Rating Guard checks your reviews every hour, protecting you from fake-review attacks.